The Good Guys - Leading Appliance & Entertainment Retailer
Pay less on cooking appliances, TVs, washing machines, air conditioners and more at The Good Guys. Shop online or in 100+ stores.
www.thegoodguys.com.auHere are the latest updates I can share about The Good Guys:
- In 2025, Australian media and consumer-advocacy outlets reported that The Good Guys was ordered to pay a substantial penalty (around $13.5 million AUD) for misleading store-credit promotions run between 2019 and 2023. This was a significant regulatory action reflecting consumer-protection concerns in promotions and credit offers.
- The ruling also required redress for affected customers, including issuing store credits with extended expiry dates to those who were entitled but did not receive them in a timely manner. The company stated it cooperated with authorities and had begun remediation efforts.
- The Good Guys (Australia) continues to operate as a major appliance and consumer electronics retailer, with ongoing branding and retail presence through physical stores and its online channel. You can learn more about their activities and services on their official site.
If you’d like, I can pull the most current, up-to-the-minute coverage from reliable outlets and summarize the key developments in 1–2 short bullets with direct links.